Key Considerations for Telehealth & RPM Expansion

Prior to COVID-19, Avera Health’s telehealth and remote patient monitoring (RPM) program was launched to monitor chronic patients at home. When the pandemic hit, Avera quickly pivoted to launch a virtual Care Transitions program to include COVID-19 monitoring and triaging. The goal was to reduce virus exposure, minimize hospitalizations, and care for moderate-risk COVID patients, while continuing to deliver care to their high-risk, chronic-care patients. Avera Health quickly scaled its program to support more than 5,000 patients across 82 counties in South Dakota. Today, Avera Health continues its COVID-19 program, and is now looking beyond the pandemic to support new patient populations like those with gestational diabetes. 

During the webinar, you’ll hear from two leaders from Avera Health’s Avera@Home program: Rhonda Wiering, vice president, clinical growth and innovation, and Chad Thury, medical director. They’ll describe the success encountered during COVID-19 and the potential to utilize a similar virtual care-framework for other diagnoses.

Attendee Will Learn:

• How to pivot a telehealth and RPM program when patient needs change rapidly. 
• How to empower your clinical team to deliver quality care with telehealth. 
• The key behind building patient engagement to increase patient satisfaction. 
• What to consider when determining your telehealth strategy beyond the public health emergency.