"Health Recovery Solutions’ customer support team is excellent, and the vendor's upper-level involvement is excellent. I find the vendor to be really walking the walk of being a partner and listening to us. They have been supportive of us, and they have been flexible with our outside-the-box programs."
HRS Named 2023 Best in KLAS in Remote Patient Monitoring for the 4th Consecutive Year
Thanks to our incredible clients, HRS has been named Best in KLAS in Remote Patient Monitoring for the fourth year in a row.
KLAS Ranks HRS #1 With an Overall Score of 87.5 for RPM
HRS outshine RPM competitors demonstrating significant leadership and innovation in categories that include Culture, Loyalty, Operations, Product, Relationship, and Value.
“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS. They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms.”
— Adam Gale,
KLAS CEO
What is KLAS?
Being a 'Best in KLAS' vendor means that provider organizations have found that vendor to be the leader in the market segment when compared to other vendors in the space. KLAS is known in the market for honest insights informed by robust research.
It is more than a ranking - it is a recognition from providers that a vendor is the leader in a specific segment, evaluated on the vendor's usability, loyalty, partnership, interoperability, price, and more.
Why does it matter?
Provider organizations have recognized HRS as the #1 vendor for remote patient monitoring. Being best in KLAS is more than a ranking - it is a recognition from providers that a vendor is the industry leader and a trusted partner.
The #1 KLAS rankings recognize a commitment - a commitment to providing healthcare providers with the most advanced telehealth solutions to improve the lives of patients, caregivers, and clinicians.
What Our Clients Are Saying
KLAS interviewed HRS clients who shared their experiences with HRS products and services teams. Below, read client feedback about patient experience, outcomes, technical support, clinical experience, and more.
"We got everything that the vendor told us we were getting. The Health Recovery Solutions website is very easy to use and user friendly. When we went from the orientation phase to the go-live phase, the transition was easy."
"We have access to all tiers of the vendor’s leadership structure from the CEO all the way down to the individual. The vendor has good folks, and they have a great product. They are a good partner for us."
"Health Recovery Solutions is a responsive organization. They are very supportive and great to work with. They work with customers to ensure that the product meets everyone's needs. The vendor doesn't play games when it comes to what they will or won’t help with. They are very focused on helping people succeed."
"We can use Health Recovery Solutions' product in other areas. The vendor is very good. They have a clinical team that has quite a bit of experience in the areas where we want to use the product. When we suggest something, the vendor will give us additional insights. The vendor has been very adaptable and easy to work with."
"Health Recovery Solutions has a support team that we can reach out to, and that team never fails to get back to me in less than five minutes during working hours. The phone and web support teams from the vendor are extremely responsive. The team of people who work in the customer service department can escalate our inquiries. If the support team does not know an answer, they find it from someone else before they come back to me, so they are very proactive."
Want to see why HRS is Best in KLAS for remote patient monitoring?
